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Shipping & Returns

SHIPPING:

 

KINDLY NOTE THAT SHIPPING PRICE IS BASED OFF LOCATION, SIZE, AND WEIGHT OF THE ORDER. TO BE SURE PLEASE CALL US AT 626-293-1863 BETWEEN 10AM-7PM OR EMAIL US AT ANYTIME ON THIS email: info @bilttuff.com. SHIPPING PRICE DIFFERS FROM CITY-TO CITY, STATE-TO-STATE.

RETURN POLICY:

You may return any product within 30 days of the purchase for a refund less 20% restocking fee or an exchange. Please include a copy of the original sales receipt with your return. Note: that the shipping charge is not applicable for credit.

Instructions for a return or an exchange:

1) Make sure the product is in as bought condition (Note: Nutrition supplements must contain 50% or more of the product remaining.)

2) Please obtain Return Merchandise Authorization Number (RMAN) by contacting the return department 7 days a week 10am - 7pm PST

at (626) 293-1863 .

3) Remember to include original sales receipt .

4) Return products must be sent to the following address: 505 South Atlantic Blvd, Alhambra, CA 91801.

* We recommend all return items to be sent using a delivery conformation method to insure proper delivery as we may not be responsible for any lost items.

5) Receive a phone call from our customer service department.

- We will contact you by phone as soon as the package arrives to conform the delivery.

6) Receive refund or exchange.

- Products that weight 2 LBS or less will receive Free shipping up on exchange.

- The refund will be credited to the original method of payment less 20% restocking fee and may take up to 48 hours to appear on your credit card statement.

Feel free to contact us by phone: (626) 293-1863, 7 Days a week 10am - 7pm, via email: info@bilttuff.com, by fax: (626) 293-1873, or by text massage: (310) 409-9225.

We will gladly assist you with any questions.

Your commitment, our equipment.

 

BILT-TUFF - (Only for Champions).
 

 

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